NCOA Interpersonal Communication Practice Exam

Avoiding eye contact is recognized as poor nonverbal communication because it can convey disinterest, discomfort, or a lack of confidence in a conversation. Eye contact is essential in interpersonal interactions as it helps establish a connection between individuals and signals engagement and attentiveness. When someone avoids eye contact, it may give the impression that they are not fully present or are attempting to hide something, which can negatively affect the relationship and communication flow.

In contrast, maintaining eye contact, nodding while listening, and smiling when appropriate are all forms of effective nonverbal communication. These behaviors demonstrate active listening, understanding, and a positive disposition, enhancing the overall interaction and fostering a better connection with the other person involved in the conversation.