What are the two main types of feedback in communication settings?

Study for the NCOA Interpersonal Communication Exam. Get equipped with flashcards and multiple-choice questions enhanced with hints and explanations. Ace the exam with confidence!

In the context of interpersonal communication, the two main types of feedback are often described as descriptive and evaluative. Descriptive feedback provides specific information about behaviors or actions, focusing on what has occurred without assigning judgment. This type of feedback helps clarify situations and encourages improvement by identifying areas for growth. Evaluative feedback, on the other hand, includes personal judgments or assessments about the performance, which can range from praise to criticism. This type of feedback aims to inform individuals how well they have met expectations.

The options of preventative and rehabilitative, as well as preventative and corrective, don't accurately capture the essence of feedback types commonly recognized in communication studies. While positive and negative feedback represents a commonly understood dichotomy in terms of interpersonal feedback, the terms descriptive and evaluative provide a more nuanced understanding of how feedback can function by separating observations from judgments. This differentiation is crucial in effective communication scenarios to foster understanding and development without causing defensiveness.

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