What is active listening?

Study for the NCOA Interpersonal Communication Exam. Get equipped with flashcards and multiple-choice questions enhanced with hints and explanations. Ace the exam with confidence!

Active listening involves engaging fully and responding appropriately to the speaker, which is essential for effective communication. This process not only includes hearing the words being spoken but also understanding the emotions and intentions behind them. When a listener practices active listening, they demonstrate attentiveness through verbal and non-verbal cues, such as nodding or maintaining eye contact, and may also paraphrase or ask clarifying questions to ensure comprehension.

This approach fosters a stronger connection between the speaker and the listener, enhances mutual understanding, and allows for a more productive exchange of ideas. It creates an environment where the speaker feels valued and respected, encouraging open and honest communication. In contrast, listening without response, focusing solely on one's own thoughts, or making quick judgments can hinder effective communication by interrupting the flow of dialogue and preventing the listener from truly understanding the speaker's message.

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