What is the aim of using attending skills during a communication session?

The aim of using attending skills during a communication session is to ensure the listener feels valued and understood. Attending skills are techniques that help a communicator demonstrate active listening and engagement. This involves paying close attention, maintaining appropriate eye contact, using body language that conveys interest, and showing empathy. By employing these skills, the speaker reassures the listener that their thoughts and feelings are important, fostering a supportive environment for open dialogue. This not only enhances rapport between the individuals involved but also encourages a clearer expression of ideas and emotions, facilitating more effective communication overall.

While summarizing the session, providing immediate feedback, and redirecting the conversation can be important aspects of communication, they serve different purposes and are not the primary aim of attending skills, which is centered around listening and validation.