What is the function of “I” statements in communication?

Study for the NCOA Interpersonal Communication Exam. Get equipped with flashcards and multiple-choice questions enhanced with hints and explanations. Ace the exam with confidence!

"I" statements play a crucial role in interpersonal communication by enabling individuals to express their feelings, thoughts, and experiences in a clear and assertive manner. This approach focuses on the speaker's personal perspective rather than placing blame or making generalizations about others. By using "I" statements, individuals can articulate their feelings and needs without assigning fault, which helps to reduce defensiveness in the listener. This method encourages a more open and constructive dialogue, as it invites the other person to understand the speaker's feelings and fosters a collaborative communication dynamic.

For example, saying "I feel frustrated when meetings start late" rather than "You always start meetings late" shifts the focus from an accusation to a personal feeling. This can lead to a more productive conversation about the issue at hand and potential solutions. Consequently, "I" statements are instrumental in promoting empathy, understanding, and resolution in interpersonal interactions.

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