Which technique can significantly improve interpersonal communication?

Study for the NCOA Interpersonal Communication Exam. Get equipped with flashcards and multiple-choice questions enhanced with hints and explanations. Ace the exam with confidence!

Maintaining eye contact and asking open-ended questions are both crucial components of effective interpersonal communication. Eye contact helps establish a connection between individuals, showing attentiveness and engagement. It signals to the speaker that their message is being received and understood, which can foster a positive communication atmosphere.

Open-ended questions, on the other hand, invite the other person to express their thoughts and feelings in more depth than yes-or-no questions would allow. This encourages open dialogue, enabling a deeper understanding of the other person's perspective. Together, these techniques create a more interactive and meaningful conversation, which is fundamental for building relationships and resolving conflicts.

The other techniques listed do not support or enhance effective communication. Selective listening can lead to misunderstandings since it involves focusing only on parts of the conversation deemed important while neglecting other essential aspects. Dismissive body language can create barriers and discourage open communication, making the other individual feel unvalued. Lastly, avoiding face-to-face interactions can hinder the development of rapport and trust that are often built through direct, personal communication.

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